PTCL Bill is a monthly online service from Pakistan Telecommunication Company Limited. The object is to provide billing for the DSL, GPON, Smart TV, Landline, and EVO customers. In the PTCL duplicate bill account, users can find information regarding their bill in pdf format. The bill is updated for August and September 2020.
Don’t have an account ID? Check the PTCL bill without an account ID or by using your Telephone Number.
STRUCTURE OF PTCL BILL
The main part is the Bill summary. There you can see the charges regarding the voice, Fixed broadband, Evo, Smart TV, and other value-added services. In addition to that, Adjustments and discounts can also be seen. After that, there are arrears, credit and different types of taxes enrolled and charged.
The telephone, TV, Internet, and EVO charges are displayed in separate boxes. Your activated services will show the monthly amount in front of it. In addition to that, there is also a section for Billed/paid history that shows the last six-month payment history.
TYPES OF PTCL BILL
There are two types of PTCL bills that are associated with two different services. One is for LandLine and the other is to pay Evo devices Bill.
Generally, Landline includes telephone, broadband internet, smart tv charges. On another hand, EVO device bill covers up all types of wireless EVO devices charges used for the internet.
PTCL DUPLICATE BILL
The PTCL Duplicate Bill service was initiated by Pakistan telecommunication company limited to overcome problems regarding the billing process. Users can download the PTCL duplicate bill in PDF format. Acrobat reader is recommended to open the pdf file. The service is referred to as Dbill (short for the duplicate bill). Generally, the purpose was to provide a copy of the bill for personal and official use. For example, if you are changing the address on your CNIC, the authorities will request the PTCL bill as evidence for your new address.
PTCL INVOICE PAYMENTS VIA CASH PAYMENT MACHINES
PTCL Bill can be paid via Public Cash Payment Machines (PCPMs). Similarly, like ATM depositing machines, Public Cash Payment Machines (PCPMs) is used to deposit cash for billing. As a result, customers can save their time by using the easy touch user interface available these machines.
Here is the list of All the Cities and Addresses that have the Public Cash Payment Machines (PCPMs).
THINGS TO KEEP IN MIND REGARDING PAYMENT OF BILL
It is recommended to provide a valid e-mail address to PTCL. Thus, it will ensure that your monthly e-bill is regularly mailed.
Contemporary, the company provides you the facility to pay PTCL Bills conveniently via Upaisa Agent or Upaisa Wallet. In this case, you just have to provide your Area code & Landline number instead of Account/reference number.
Unable to pay the bill for 3 months will result in a disconnection. To clarify, you have clear arrears to resume your connection.
PTCL COMPLAINTS
In case of any complain or question regarding the PTCL bill then use the Helpline Numbers. However, the customers can call anytime 24/7 for a PTCL complaint. The customer service is quite helpful. They will listen to your complaint or issue carefully and will try their best to resolve it.