PTCL Bill

What is PTCL Online Billing Service?

PTCL Bill is a monthly online service from Pakistan Telecommunication Company Limited. The object is to provide billing for the DSL, GPON, Smart TV, Landline, and EVO customers. Users can download and print duplicate bill copy if required.

How to check PTCL Bill without an Account ID or by Number?

There are two methods to successfully do landline/broadband/Evo Bill check without an Account ID or using your number:

Finding your Account ID on your original Bill:

Generally, the billing details are mainly dispatched to your address. Therefore, If you didn’t receive your billing detail then you can also visit nearby exchange offices and get the PTCL bill print out.

Following is the picture of a random bill. The red spot is where the account ID is mentioned.

Account ID is a ten-digit number that is used to extract your ID/Password or create a new login. It is the easiest method as everyone has an old bill at home or they can print it out easily.

Create an online e-payment account:

This requires some details in order to create an e bill account. You can visit the above link and provide information regarding your telephone number, mobile number, account ID, Email Address, and your name.

What is PTCL Duplicate Bill?

Generally, the purpose of the PTCL Duplicate bill (DBILL) is to provide a copy of the bill for personal and official use. For example, if you are changing the address on your CNIC, the authorities will request the PTCL bill check as evidence for your new address. Pakistan Telecommunication Limited offers a duplicate bill for Landline and EVO. The PTCL dbill is downloaded in pdf format.

Get the Duplicate bill copy for landline, Broadband, or Wireless services from the following links. Acrobat Reader is recommended to access the pdf bill files.

PTCL BILL PAYMENTS VIA CASH PAYMENT MACHINES

Similarly, like ATM depositing machines, Public Cash Payment Machines (PCPMs) deposit cash for billing. As a result, customers can save their time by using the easy touch user interface available on these machines.

Here is the list of All the Cities and Addresses that have the Public Cash Payment Machines (PCPMs).

THINGS TO KEEP IN MIND REGARDING PAYMENT OF BILL

• It is recommended to provide a valid e-mail address. Thus, it will ensure that your monthly e-bill is regularly mailed.
• Contemporary, the company provides you the facility to pay Bill conveniently via Upaisa Agent or Upaisa Wallet. In this case, you just have to provide your Area code & Landline number instead of the Account/reference number.
• Unable to pay the bill for 3 months will result in a disconnection. To clarify, you have clear arrears to resume your connection.

Complaint

In case of any complaint or question regarding the bill then use the Helpline Numbers. However, the customers can call anytime 24/7 for a PTCL complaint. Generally, the customer service is quite helpful. They will listen to your complaint or issue carefully and will try their best to resolve it.